futuremug: Best Hiring Platform & Tools for Seamless Recruitment | Atlanta, Georgia, New York, Silicon Valley, Dubai

Rakuten is one of the world's leading internet service companies, with businesses that span e-commerce, travel, banking, marketing and media. Founded in 1997, Rakuten is headquartered in Tokyo and employs over 10,000 people worldwide. The word "rakuten" means "optimism" in Japanese. Since their founding in 1999, Rakuten has helped shape the way people shop online, offering Cash Back, deals and shopping rewards on the world's largest selection of products and services. To date, their 20M+ members in the U.S. have earned over $3.2B in Cash Back at their favourite stores.

The Problem

Rakuten was facing multiple challenges when they came to us. They were using other Interview platforms for assessment of candidates but were not happy about the quality of hires.
They wanted to recruit 250 professionals within 6 months

The futuremug solution

In-Depth Analysis:

Collaborated with Rakuten's HR and recruiting teams to fully understand their needs and challenges.

JD to CV Matching:

Optimized job descriptions and matched 8,200 resumes to ensure the best candidate-job fit.

Interview Scheduling:

Automated the scheduling process for seamless interview coordination.

Panel Briefing Sessions:

Arranged industry experts and conducted briefings with the Rakuten team to ensure a clear understanding of job requirements.

Comprehensive Reporting and Analytics:

Provided detailed analytics and easy-to-share reports via the dashboard, simplifying and enhancing informed decision-making throughout the interview process.