Rakuten is one of the world's leading internet service companies, with businesses that span e-commerce, travel, banking, marketing and media. Founded in 1997, Rakuten is headquartered in Tokyo and employs over 10,000 people worldwide. The word "rakuten" means "optimism" in Japanese. Since their founding in 1999, Rakuten has helped shape the way people shop online, offering Cash Back, deals and shopping rewards on the world's largest selection of products and services. To date, their 20M+ members in the U.S. have earned over $3.2B in Cash Back at their favourite stores.

The Problem

Rakuten was facing multiple challenges when they came to us. They were using other Interview platforms for assessment of candidates but were not happy about the quality of hires.
They wanted to recruit 250 professionals within 6 months

The futuremug solution

In-Depth Analysis:

  • Collaborated with Rakuten's HR and recruiting teams to fully understand their needs and challenges.

JD to CV Matching:

  • Optimized job descriptions and matched 8,200 resumes to ensure the best candidate-job fit.

Interview Scheduling:

  • Automated the scheduling process for seamless interview coordination.

Panel Briefing Sessions:

  • Arranged industry experts and conducted briefings with the Rakuten team to ensure a clear understanding of job requirements.

Comprehensive Reporting and Analytics:

  • Provided detailed analytics and easy-to-share reports via the dashboard, simplifying and enhancing informed decision-making throughout the interview process.
The futuremug Solution

Results

250 Quality Hires

250 Quality Hires

Successfully placed 250 candidates within 4 months.

Reduced Turnaround Time

Reduced Turnaround Time

Achieved the hiring goal 2 months ahead of schedule.

Cost Efficiency

Cost Efficiency

Significantly cut recruitment costs.

Improved Quality of Hires

Improved Quality of Hires

Enhanced the overall quality of hires through a tailored recruitment approach.

TRENDING

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Case Studies

Updated case studies and insights into the ways futuremug is making work faster, easier, and more human with advanced AI.

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How Innovature depended on technology to overcome ...

Innovature's traditional recruitment process, which involved extensive manual procedures and took several months, was severely disrupted ...

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How Rakuten depended on technology to overcome ...

Rakuten is one of the world's leading internet service companies, with businesses that span e-commerce, travel, banking, marketing and ...

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How Quest Global depended on technology to overcome ...

Quest Global, a leading engineering firm with over 25 years of experience, is headquartered in Singapore and operates in 17 countries with 67 ...

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How SunTec depended on technology to overcome ...

Founded in 1990, SunTec is the world's leading relationship- based pricing and billing company. Their cloud-native, microservices-based platform ...

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Here's why our clients keep hiring with us

Quest Global has been associated with futuremug for the past two years for Campus and Off Campus Hiring. Initially the team supported us with first level interviews and last year we leveraged their online assessment platform. It has been a successful association so far due to their flexibility, professional attitude, round the clock support and on time delivery. futuremug has been able to scale up to our expectation, at a time when we were unsure to outsource. They have also been very open to feedback and have worked on any improvement suggestions provided during the process to ensure the quality is maintained.We hope the same momentum continues and even better in the coming years. Looking forward for a fruitful and successful collaboration with futuremug.

Liju Gopalakrishnan

Quest Global (University Relations Specialist)

client

futuremug has been a reliable solution provider for our needs over the past four years. With their active technical support, ASAP successfully developed and delivered KSAT, a psychometric aptitude assessment for students across various categories. The user-friendly platform has earned us significant recognition for our product. Throughout our association, we have been consistently impressed by their professionalism and commitment to quality. We sincerely appreciate their efforts and extend our best wishes to the futuremug team for continued success.

Cdr. Vinod Sankar

ASAP Kerala (Head - Assessment and Certification)

client

SunTec has been working with futuremug, a talent management firm, for the past one year for our human resource requirements across India. They support us through the hiring process from campaign activities, MCQ and proctored coding assessments along with all the operational activities with great professionalism. This saves us a lot of time and effort

Prakash P Nair

SunTec Business Solutions(Vice President & Global Head - HR and KMTD)

client

Thank you, futuremug team, for your excellent job in conducting assessments and interviews for our applicants. Your thorough and professional approach was crucial in building our Application Development team from scratch. The user-friendly platform made the process seamless. We look forward to a successful partnership ahead.

Unnikrishnan Anilkumar

Malayala Manorama (Human Resources)

client

Its user-friendly interface and features have made the process of reviewing talent seamless and efficient. Interview process has been one less worry for us since we signed up. They also have an incredible team behind to support and guide us at all times. We look forward to continuing our collaboration and benefit from the service you provide.

Thence

Sabari (Human Resourse)

client

The platform has exceeded our expectations in every way, leading to significant improvements in efficiency, candidate experience, and hiring outcomes. We are truly grateful for your excellent product and service, and we look forward to a continued successful partnership in the years to come.

Velmurugan

Merit (Team Lead - Human Resource )

client
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